Suntory Oceania Takes Full Control of Supply from 1 July 2025
Suntory Oceania Takes Full Control of Supply from 1 July 2025
We are pleased to inform you that as of 1 July 2025, Suntory Oceania will officially launch its multi-beverage offering in the Australian market. This marks an exciting milestone for our business, enabling full end-to-end control of our supply chain, and the manufacturing, distribution, and sales of our iconic portfolio, including brands like Jim Beam, Canadian Club, -196, and our House of Suntory Whisky portfolio.
Who we are:
Suntory Oceania is part of Suntory Group, one of the world’s leading global beverage companies. Our mission is to inspire brilliance in life through our vibrant range of brands and unwavering dedication to quality. Locally, we are proud to manufacture, distribute, and sell an iconic portfolio of beverages that spans both alcoholic and non-alcoholic categories.
What's changing?
From July, Suntory Oceania will take full ownership of its supply chain. This transition enables us to provide greater reliability, responsiveness, and service excellence to our customers nationwide. Purchasing of Suntory products will also move to a Wholesaler model. We will not be selling licenced products direct. (Purchasing of our non-alc products remain unchanged)
New faces, same commitment:
As part of this transition, you will see some new Suntory Oceania team members. While there may be some fresh faces, please be assured that our commitment to exceptional service remains unchanged. These changes have been made in alignment with our Wholesalers, and we are working closely together to ensure a smooth and seamless transition.
What's next?
From 1st July 2025, Suntory products can be purchased via a Wholesaler network.
Customers who have an existing account with one of the Wholesalers will be able to use that same account to include Suntory products in their orders.
Customers who do not have an account are encouraged to reach out to their selected Wholesaler and apply for an account, see following page for contact details.
You will be invoiced for products purchased directly from the wholesaler of your choice.
If you have any further questions regarding this transition, please contact our Customer Experience team on 1800 786 8679 or customersupportanz@suntory.com
Warm regards,
Gordon Treanor
Sales Director Licensed
Suntory Oceania
Purchasing our Alcohol Products.
Working with our trusted wholesalers
We operate under an indirect ordering model, meaning we supply our products via trusted wholesaler partners across Australia. If you're new to ordering from us, you will need to choose a wholesaler partner to distribute our products. Once you have chosen, you'll need to set up an account with the chosen wholesaler. Once you're onboarded with your chosen wholesaler, you can start purchasing your favourite Suntory products.
Please Note: Choose the provider who will work best for you.
Still have questions?
Reach out to our Suntory Oceania Customer Experience Team at 1800 786 8679 or customersupportanz@suntory.com
South Australian Territory Manager Contacts are:
Northen Suburbs/Yorke Peninsula
Brendan Marriott 0403297075
Western Suburbs/Iron triangle/West Coast
John Wernham 0403297251
Southern Suburbs/South East/KI
Trent Ribaczkow 0403296688
Eastern Suburbs/Riverland/Broken Hill
Paul Miller 0403296518
CBD
Mark Pangallo 0403290097
